Frequently Asked Questions

Are photo booths easy to use?

Absolutely. Our photo booths are designed so that everybody will be able to use them. In addition, if you’re worried about it going wrong at the event, one of our helpful attendants will also be on hand to make sure that everything runs smoothly.

Are attendants included in the price? How long are they there for? 

Yes, except where specified, attendants are included in the price of renting a photo booth. You may unwind and enjoy the party knowing that the booth will be fully staffed the entire time because our team will stay with you for as long as they are needed.

What is required to make a reservation?

-We require $150 deposit. We understand that plans change, so we are happy to offer a seven-day refund period. Should you decide that you will not use the photo booth, just let us know within seven days of securing your date and we’ll refund your deposit.

What do you need from the venue?

Before we set up, we’ll need access to a power source that is five meters or less from the booth. Additionally, there needs to be space for our attendants to work and for your guests to queue. We’d also ideally like that our clients secure a parking space for us for the length of the photo booth rental, as close to our access point if possible.

How early will you arrive?

One hour and 15 minutes before the start of your booking. We can set up earlier if you choose our wedding package.

What kind of props are provided? Themed props along with other general fun props

How much room do I need for a photo booth? 

Each of our booths come with their own specifications with regards to size and space needed. If you have any immediate queries, please contact us for more information.

How long does it take to set up the photo booth?

Not long at all! Our booths can be set up quickly and easily. Depending on the location, complications might occur, but you can trust that we'll make sure to give ourselves plenty of time to get everything ready before your visitors arrive.

What is an open-air booth?

The Open Air Photo Booth is a modern, hi-tech, high-quality product that produces incredible photos of you and all your guests. With no walls or boundaries to limit the amount of people you can squeeze into a picture, the possibilities are truly endless.

What is an inflatable LED booth? 

Our LED Inflatable Photo Booth is one of our most popular booths for a reason. This truly unique photo booth experience glows in a color that you can choose prior to your event, to make sure that the vibes are immaculate, and the atmosphere is inviting. This booth is our largest option, and can accommodate up to 16 people at a time.

What is a memory book? 

Our photo scrapbooks are always a popular choice. They’re professionally made and collate all of the incredible pictures and memories you and your guests have taken at your event, all put together and handed to you at the end of your event to look back on forever.

What kind of props are provided? 

Themed props along with other general fun props

What size are the prints outs?

2x6 is included in our Lights, Camera Print package but you can choose to upgrade to 4x6, 5x5

Where can guests access the photos and how will I receive the photos after the event?

- They will get access to their photos instantly via text, online gallery or QR code

Can I get black and white photos? 

Yes!

What is the space and power requirements for the photo booth set-up? Can it be set up outdoors?

- Our booth space requires a minimum 10' x 10' area, a minimum height of 7'11" for the backdrop.

- A power outlet should be within 40 feet, and the ground must be level.

- We will also need a venue provided table for props.

- Wifi connection is highly preferred to give you the best experience, however can work without

- If your have an outdoor venue, a suitable shelter away from direct sun, rain, and wind will need to be provided. If your

event is outdoors during daylight hours (8am - 5pm), please contact us and we will work with you.

Can I include our custom logo or monogram on the photo strip?

-Yes, We’ll brand and layout your photo strips any way you like. Photo strips are fully customizable to your liking. Just share your logo with us or check out our lovely designs (link).

Is there a travel fee?

Yes, anything over 40 miles from 27106 is a $75-$100 fee.

Where does FotoGenic travel?

FotoGenic Photobooth provides our photo booth hire and event services to cities across North Carolina including Winston-Salem, Greensboro, High Point, Clemmons, Lewisville, Advance, Thomasville, Charlotte, Kernersville, Stateville, Salisbury, Lake Norman, Cornelius, Walkertown, Jamestown, Colfax, Wallburg, Kannapolis and the surrounding areas.

What are your payment options?

What are your payment options - all major credit cards, paypal, zelle, cash app, venmo, ACH